Always at your disposal, the SCIM LABO customer service is your privileged contact for any maintenance or repair operations on your laboratory instruments.
The reliability and performance of a laboratory instrument often depend on its installation.
For all instruments requiring it, this installation must be carried out by professionals trained and accredited by the manufacturers, following their recommendations.
After a purchase or upon relocating your site, we can install your devices and carry out the necessary calibration, qualification, and certification operations for reliable and secure work. We will provide you with all the documents certifying our intervention.
Maintaining the accuracy of your equipment through regular calibration. We can implement a customized solution based on your needs, ranging from routine checks to ISO/IEC 17025 accredited calibrations.
Qualification of your equipment and validation of your systems/processes to maintain or establish the regulatory compliance of your fleet. We offer a wide range of services including planning, protocols, and execution.
Our concern: the availability of your equipment. Regularly performing a certain number of preventive operations optimizes the longevity of equipment while ensuring the consistency of its performance. We therefore offer annual maintenance contracts including 1 or 2 visits depending on the equipment involved. In the interest of transparency and quality, please note that we only use original manufacturer spare parts.
Due to their usage or age, any instrument may eventually experience a malfunction. Our qualified and certified professionals can help extend the lifespan of your devices. We can intervene in our workshops or directly on your site, when the configuration allows it, to minimize disruption to your usual operations.
